Every Year, Around 265 Billion Customer Support Requests Are Made And It Costs Businesses Whopping $1.3 Trillion To Service Them. These Costs Can Significantly Be Reduced With The Help Of Ai Vocal Bots.
"Good Customer Service Costs Less Than Bad
Customer Service "
BeyondNinetyOne AI-Powered Conversational Voice Bot Platform can help you easily handle thousands of incoming calls a day in a better, fast, cost-effective, and efficient way. Providing faster service, faster answers, giving faster and smarter results.
Increase Revenue, Reduce Cost, Improve Customer Experience, and Operational Excellence.
Over 80% of users have expressed satisfaction with bot assistance.
Cost Savings 24/7 Availability.
Providing Vocal bot for customer support enables organizations to offer 24/7 service at low cost.
Easily handle thousands of incoming calls
a day in a better ,fast, co effective and efficient way.
24/7 real-time customer service
on the main line of the business providing information, purchase, pay bills and answer FAQs
Reduce operational cost
About 60% of the customers queries are handled by the bot without any human interaction.
Personalized
customer experiences and customer service for every sector in the market .
What Can we Do?
Outgoing & Incoming Calls
Handle incoming and outgoing calls. Available 24/7.
No missed calls and no waiting time, including peak seasons, holidays, weekends, and after working hours.
Understand your user’s behavior
Sentiment analysis, Identifying the customer's feelings and providing customized responses and if necessary, escalating seamlessly to a human representative.
Interact with the caller
voice-powered user interfaces that can understand natural language and use it to converse with people. They help solve customer's problems as fast as possible.
Learn with each call
this is how we grow! the more we talk the faster we learn
Analytics & reports
produce analytics reports for learning your consumers and gaining better results.
Customer experience
Callers don’t have to listen to menus and press corresponding numbers on their keypads. The voice interface helps in empowering a more intuitive and engaging experience.
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